Help

Common questions.

Who is WantMyTime for?

Anybody whose time has value: doctors, lawyers, consultants, business owners, creators, musicians, coaches and mentors. If people want your advice, your answer or an hour of your day, you can charge for it.

What can people pay me for?

A call, a timed chat, an answer to a question, or a video. You choose which ones to offer and set the price for each. Questions and videos are under Requests in your account.

How do questions and videos work?

The buyer writes their question, can attach a file, and pays. You see it in Requests and answer by text, voice note or video. You have 48 hours for a text or voice answer and 5 days for a video. If you do not answer in time, or you decline, the buyer gets their money back in full. You can set how many requests you take in a day, a week or a month, and block anybody who disturbs you.

Can I send a question or video as a gift?

Yes. When you ask, say it is for someone else and add their email. When the answer is ready, we email them the link, on the day you choose if you pick one.

Can I charge friends too?

It is up to you. Send your link to whoever you like. If you want to give someone your time for free, do not send them the link.

What does it cost?

Nothing to start and no monthly subscription. We only keep a small part when you are paid. The person paying covers the transaction charge, not you.

Can I pay less by inviting people?

Yes. When someone who booked you, or joined through your invite link, gets their own first booking, our part of that booking comes back to you as booking credit once it is completed without a refund and both sellers are paid in the same currency. Use it when you book other people on WantMyTime. Anyone who opens your page and then gets their own link is counted as yours, and you can also send your invite link from Your link.

How do people pay me?

In Nigeria, mostly by bank transfer. At checkout they get an account number for that booking alone, send the exact amount from any bank app, and the booking is confirmed once the money arrives. They can also pay with bank and approve it in their own banking app. In other countries, people pay by mobile money.

Can people outside my country book me?

Yes, as long as they can pay in your currency the local way, for example from a Nigerian bank account if you are paid in Nigeria. Your page shows every time in the visitor’s own time zone.

Which countries can use WantMyTime?

Sellers in Nigeria can start today, and more African countries are opening one after the other. When you get your link, you choose the country you are paid in, and you are paid in its currency.

When does the money reach me?

After the call or answer, there is a short window where the buyer can report a problem. It is shown on the booking page. Once it passes, we send your share. Banks take different times to show it. If a transfer fails or we are not sure it went through, we check the first transfer before trying again, so you are never paid twice.

Does the person booking need an account?

No. They type their name and email, then pay.

Where does the call happen?

On WantMyTime’s Web Phone, right in the browser, with nothing to install. It starts with audio and either of you can turn on the camera. If you prefer, connect Google Calendar so each booking also gets a Google Meet link, or paste your own Zoom or Teams link on the booking.

Can people book a chat instead of a call?

Yes, if you turn on Also offer chat in your call settings. Buyers then choose Call or Chat. A chat uses your availability, and you can set its price separately from calls. It opens at the booked time and closes when the time is up, and you can both type, send voice notes and share photos.

What if they don’t show up?

Report it from the booking page starting 10 minutes after the call’s start time. If the buyer didn’t come, you’re still paid. If you didn’t come, the buyer is refunded in full.

Can I get notifications on my phone?

Yes. Sellers can turn them on in Settings, and buyers from their booking page. Sellers are told about each new booking, each problem report and each call about to start. Buyers get a reminder 10 minutes before their call. Emails still come as usual. On iPhone, first add WantMyTime to your home screen (tap Share, then Add to Home Screen), then turn notifications on from there.

What happens if a buyer reports a problem?

You get an email, and you can read what they said on the booking page. By the response deadline shown on the booking page, you can refund them in full, refund part of the price, or tell us you disagree. If you do not answer, they get the price back in full. We only step in if you disagree. Your payout for that booking waits until it is settled.

What if I need to cancel or move a booking?

Either of you can suggest a new time from the booking page, and nothing changes until the other person accepts. If you cancel, the buyer gets everything back. If they cancel at least 24 hours before the call, they get the price back, though not the transaction charge. Closer to the time, there is no refund. A buyer with a good reason can still ask you for a full refund. It is your call, and saying yes takes one tap.

What if my payment arrives late, or I pay twice?

If a slow transfer arrives after your hold on the time has run out, the booking still goes through as long as nobody else has taken that time. If they have, or if you paid twice, we send the extra money back to you and let you know by email.

Can people book me for a call right now?

Yes. On your home page in WantMyTime, turn on Available now for 30 minutes, 1 hour or 2 hours. While it is on, your page shows a Talk now button, and the call can start about 10 minutes after someone pays, even outside your usual hours. We make the call link for you both. Other bookings start on the hour or half hour.

Can I take a break?

Yes. Pause new bookings from Your link, or close particular dates under Availability. Bookings you already have stay in place.

Something went wrong with my booking. What now?

Report it before the deadline shown on your booking page. The seller then has until their response deadline to refund you in full, refund part, or tell us their side. If they do not answer, you get the price back in full. If they disagree, we look at both sides and decide. The seller is not paid until it is settled.

Still have questions?

Email [email protected]. If it is about a booking, send the link to your booking page so we can find it quickly.